Frequently Asked Questions
A half day of camp is 6 hours or less, during any time of the day! A full day consists of more than 6 hours.
1/2 Day: $26
Full Day: $35
We only offer two additional services A La Carte: Our pawesome Ruff N’ Cuts Grooming Salon and Transpawtation! Both can be added either before or at check in.
Kingsmark offers Doggie Day Camp from 5 am to 10 pm!
All accounts are required to have a medical power of attorney on file. If a guest needs medical attention, we generally refer to the vet on file. If the vet on file is unable to accommodate us in an emergency then we refer to Canyon Pet Hospital. We attempt to remain in contact with the owner throughout the whole process.
*We do not accept animals on insulin.
On your pets first day our staff gets to know your pet and match them with the best yards and pals to make them feel most comfortable and have a blast.
6 am to 6 pm seven days a week. Pick up and drop off for day care is available from 5 am to 10 pm.
Our spacious condos offer our kitty guests plenty of room to stretch while enjoying a great view through the large bay window! Our playroom galore gives each guest access to cat tree houses and hiding places full of adventure and entertainment on a 55” flat screen tv.
Absolutely! We encourage everyone to come out and look at what Northern Arizona’s premiere resort has to offer. Tours are offered daily from 6 am to 5 pm. Tours are limited during a holiday due to high occupancy.
Yes. Our entire facility has central heating and cooling. We maintain a thermostat at a temperature of 70 to 72 degrees year-round.
Yes! We take great pride in being the only pet resort in Northern Arizona that offers 24-hour care! We’re not sleeping on the job so you can sleep well knowing that your pup is! Our night attendants keep a loving eye on each guest, with no disruption of sleep!
Our country oasis has over 35 heavily treed and shaded play yards. Our facility is completely private surrounded by a 6 foot brick wall which protects our guests from the elements and provides privacy.
No, but we offer full-service baths, desheds, coconut oil treatments, mani-pedis, anal glands expression, and ear cleaning. No haircuts though.
Absolutely!! Our luxurious accommodations offer private rooms with cozy cot beds, flat screen HD TVs direct TV, climate controlled with constant air exchange and a personal courtyard. Book ahead though. We only have 10 of these suites and they fill up fast.
Yes! Our Doggie Day Camp is jam packed with activities that will keep your pooch busy all day.
No, although we do have a social media platform where we post daily, and you can request your animal to be posted throughout their stay. We have Instagram, Facebook, & Tiktok.
We don’t offer grooming for cats, though can give them an awesome bubble bath!
No. Our resort is the largest boarding kennel in Flagstaff and has plenty of space to accommodate a variety of guests with different needs.
We do not require you to leave their leash as we will use our own, we print a tear away collar with all of their info on it once checked in and upon arrival.
Yes. Any animal can catch an airborne virus like canine cough. It is very similar to sending your kids to school. Even though they had their shots they can still catch a cold, despite your best efforts.
Yes, we open at 6 am not 5 am, but accommodate early drop-offs or pick-ups as we are staffed 24/7 just call ahead between 6 am and 6 pm to get checked out over the phone. If you check out past 12 pm a late check out fee of $24 per pet will apply until 10 pm.
Yes. If we have all visitors information on file, so we may ID as needed. If a friend or family member is picking up please have that name on file as well as having arrangements made for payment in advance.
No. Since we are located in the cooler part of Northern Arizona, we do not have an abundant problem with fleas and ticks. Kingsmark also prefers a controlled environment asking clients to leave all of their pets bedding at home as to not bring in any unwanted visitors. Each guest is provided with fresh linen daily.
Kingsmark prefers to keep a controlled environment. Being in Northern cool pines of Arizona we do not have a concern about fleas or ticks though we are surrounded by a lot of warmer areas where fleas and ticks are more prevalent because of this we do not accept outside bedding. All of our blankets and cuddle mats are washed daily, which allows our guests to have clean bedding each morning.
Rabies, DHPP, Bordetella within the last 6 months.
Rabies, Feline Distemper, Feline Leukemia
Medication administration is an additional service that can be done at no additional cost. All medications are kept in a locked medication cabinet and are only accessible by leads. Since we have 24-hour animal care, all medications are given exactly 12 hours apart. We keep meticulous record of who administered it, what was administered, and what time it was administered. This ensures the highest standard of care for every guest needing medication.
None! We are open all Holidays!
Proof of shot records if not previously uploaded onto your account. Your pet’s food and any special treats. Anny medications or supplements your pet may be on. Kingsmark provides all the bedding, dishes, and toys for each and every guest.
- Hypo allergenic bedding
- Plush cuddle mats
- Bakery cookies
- Frozen yogurts
- Medication administration
- House food
- Daily activity of choice
- 24-hour care
- After-hours pick up/drop off with no additional charges
- Daily treats
- Daily fresh linen service
- All Day Play – Boarding Guests participate in Doggie Day Camp Activities all day.
- Snug N’ Play – One-on-one play time with a certified counselor.
- Outdoor Adventure – 30-minute walk throughout the neighborhood.
- Pooch Pal – Great for pooches that prefer one-on-one play with another pup as opposed to group play.
Yes, as long as they have had their first set of shots, it is perfectly fine. The only time we ask that your pet receive their vaccine prior to drop off is if they have not received a vaccine in over 12 months. We then ask that your pet receive the required vaccine 72 hours prior to drop off for your pets health and safety.
Our facility has indoor, indoor/outdoor, and luxury suites with personal courtyards. Guests who book an indoor suite are rotated into one of the 35 exercise yards from 6 am to 6 pm depending on the dogs breed and weather. Guests who occupy an indoor/outdoor or luxury suite have access to the outside all throughout the day as well as get rotated into one of the 35 exercise yards. All our guests are tucked in around 8 pm allowing them an evening potty break before bed. A night attendant keeps a loving eye on every guest without disturbing their beauty sleep.
Our suites are the largest available in Northern Arizona! Each standard suite is 120 sq ft. During high occupancy our suites are 80 sq ft. Our smallest suites are bigger than other facilities large kennels.
Pet rewards are offered through our app. Just download the Kingsmark Kennels app through Play Store or the App store to have access to loyalty passes, coupons, and tons of discounts.
Yes! We sell DHPP and Bordetella for $15. No, Kingsmark cannot administer any vaccinations to your pet as we are not a licensed vet.
We do not socialize cats. We have found that they prefer to have their own personal space.
Yes! Kingsmark has the best military discount in town!! We are a military family and not only offer a 25% military discount to active duty but anyone that has served, retired or not! We thank you for your service!
Absolutely not!! Here at Kingsmark all our guests get to enjoy daily activities, such as Doggie Day Camp, walks, or one-on-one play time at no extra charge!
We highly recommend that you bring your pets own food at no additional charge to avoid upset tummies. Please label everything! If you have a specific scoop that you use, please bring it, as we like to keep all our guests on the same amount of food that you feed at home. We do have a full-size fridge with a freezer and are more than happy to accommodate wet foods, raw diets or snacks that need refrigeration, if you forget your pets food, no worries, we have nutritionally balanced house food that is easily digestible for the most sensitive of tummies.
No. For the safety of every guest that boards or enrolls in Doggie Day Camp, they must be under direct supervision in order to play with other animals.
Of course! We are more than happy to keep your family members together as well as give them a multi pet discount of $10 per pet.
Yes. We do offer after hours pickups and drop offs at no additional fee! All pick ups must have a deposit on account or have been paid in advance in order to be checked out in our computer system by 6 pm.